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How to Join
Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
How to order
Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Payment
EXIMBAY is a payment gateway company providing service to online stores that authorizes credit card payments. Therefore such transactions will be shown as EXIMBAY on your billing statement.

- When using credit card, international transaction fees will be charged by the issuing bank.
- In the case of cancellation and refund, it can take up to 2 weeks to be reflected in your account and depending on the billing date, it may take 1-2 months to be seen on your billing statement.
- In the case of a partial refund, the difference will be charged on your credit card and the original transaction will be cancelled for the purpose of the refund. The cancelled transaction will be listed in the billing statement on the following month or you may contact the issuing bank directly for more details.
Shipping
  • Shipping Method : Other
  • Shipping Area : A Region.
  • Shipping Rate : Conditional Free : $25 will be charged for shipping, if your order amount is less than $150.
  • Delivery Time : 7 - 15 days
  • - Shipping method: EMS Express
    - Shipping Area: worldwide

    - Delivery time: 7-15 business days from payment

    Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Shipping costs:

    1) $25 on the order less than $150
    2) Shipping bound: Listed countries above
    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Returns & Exchanges
- Shipping method: EMS Express

- Shipping Area: Worldwide


- Delivery time: 7-15 business days from payment

Please take into consideration that some products may take additional time for delivery and processing.

Important: Your order is shipped once your payment has been cleared. Please contact our customer service center (admin@socksappel.net) if you would like to request an exchange or return on your order.

- Shipping costs: $25 on the order less than $150


- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Refunds
It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Other
Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.

INSTAGRAM

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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